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Samsung Smart Wi-Fi

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Smart Wi-Fi



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    Samsung Wi-Fi

    With Samsung Wi-Fi, businesses and mobile users experience reliable, optimized and secure wireless access, allowing for maximum freedom and productivity throughout the workplace. Enterprise Freedom Free to securely work your way, no limits in time, place or device, which contributes to greater potential revenues, always-on, agility and higher efficiency.  Robust Network Get the most of your optimized wireless work environments by providing additional levels of security, voice quality and performance.  Wi-Fi Service Quality Samsung Wireless LAN solution delivers high-quality voice, video and data on more devices within a wider range. This ensures enhanced customer experience, maximum customer engagement and increased loyalty.  Cost Savings Dynamic RF configuration and optimization delivers coverage hole detection and correction. This translates into higher uptime, less time for network analysis and reconfiguration. Enhance your business with Samsung Enterprise Wi-Fi solutions!


    KEY FEATURES

    • Self-Organizing Network (SON)
    • Voice Aware Traffic Scheduling (VaTS)*
    • Dedicated Security Monitoring Module
    • A host of hospitality features.

    WEA 300 Series



    Samsung Access Points WEA 300 series are compact and powerful access points with multiple spatial streams 802.11a/b/g/n that deliver data rates of 300/450 Mbps and ensure ultimate coverage, easy management and a secure wireless network.

    WEA 400 Series



    The WEA 400 series of Samsung Access Points supports 802.11ac, the next generation of Wi-Fi, offering higher throughput, more capacity, and less interference, while providing easy and reliable management. The WEA400 series are dual concurrent radio Access Points with each radio capable of running in either 2.4 or 5GHz band.

    IOT AP



    Samsung IoT Access Points provide Giga-speed Wi-Fi access and wireless connectivity to loT sensors with their integrated low-energy Bluetooth (BLE) and Zigbee chipsets. The IoT Access Point supports location-based services, building energy management, lighting control, tempereature management in a wide range of environments.

    Wave 2 AP



    Samsung 802.11ac Wave 2 AP is a high speed, high performaning Access Points for environments where multiple terminals are connected or where large amounts of data such as video streaming are frequently transmitted

    Outdoor AP



    The Samsung Outdoor AP is IP66 and IP67 certified and or guaranteeing the highest levels of certification in the electrical equipment enclosure protection standard (IES-529 Standard). More than completely dustproof, It provides stable performance in frequently changing climates. The Samsung Outdoor AP weighs only 2.8 kg and is light enough to hold in one hand, allowing easy installation.

    WEC8500



    Samsung’s WLAN Controllers WEC8500 is specially designed with small to medium sized businesses in mind, as well as, for mission-critical wireless networking in mid-sized to large enterprises. By applying LTE technology, these high-performing, 802.11ac-ready controllers are optimized to ensure that users benefit from the most reliable connectivity.

    • Enterprise WLAN controller optimized for large-scale organizations, headquarters, and branches.
    • Capable of accommodating up to 3,000 APs when clustering in centralized processing mode (for single configuration: up to 1000 APs).
    • Capable of accommodating up to 3,000 APs with one controller in a distributed processing mode.
    • System stability secured by power redundancy.<
    • Two 10GE ports and eight GE ports.
    • Built-in authentication server capable of accommodating up to 2,048 users.

    WEC8050



    Samsung’s WLAN Controllers WEC8050 is specially designed with small to medium sized businesses in mind, as well as, for mission-critical wireless networking in mid-sized to large enterprises. By applying LTE technology, these high-performing, 802.11ac-ready controllers are optimized to ensure that users benefit from the most reliable connectivity.

    • Special WLAN controller optimized for small-to-medium-scale organizations, branches as well as remote offices.
    • Capable of accommodating up to 200 APs when clustering in centralized processing mode (for single configuration : up to 75 APs).
    • Built-in authentication server capable of accommodating up to 512 users.
    • Built-in stateful firewall.

    Wireless Manager



    Samsung’s Wireless Enterprise Manager (WEM) provides operational convenience by enabling system administrators to monitor failure situations anywhere, at any time and quickly resolve them via integrated wire/wireless remote management using their smartphones.

    • Supports access switch management in addition to Access Point and WLAN controller management.
    • Capable of managing general switches that provide standard management information base (MIB), as well as Samsung’s own L2 switches.
    • Supports dashboard and menu structure, to clearly view device status and network status.
    • Provides a simple and clean layout to enable full attention to data.
    • Alerts administrators by marking important data in primary colors
    • Intuitive icons that facilitate easy understanding of features.

    Wireless Security



    Samsung Wireless Enterprise Security (WES) is an embedded system for continuous real-time monitoring of wireless services and optimization of the infrastructure’s RF sensing performance. It effectively prevents a wide array of wireless threats such as rogue APs and Denial of Service (Dos) attacks, among others. Samsung’s WES solution consists of embedded sensors and a WIPS server. Samsung’s built-in WIPS sensors in the AP provide low total cost of ownership (TCO), high-resolution monitoring, and optimized blocking.

    • Integrated AP / WIPS sensors through a dedicated WIPS module
    • Key Detection / Blocking Functions
    • Quick Responses to Demands


    FEATURES



    Intelligent Beam Selectable Antenna (IBSA)

    Samsung AP has a total of 15 antennas. Three antennas are used for monitoring and the remaining 12 provide optimized RF patterns, selecting a beam for each environment. As a result, dead zones are minimized, service coverage is extended, and the receiving sensitivity is 2 dB higher than competitors. This means that the antenna can accurately receive signals from a mobile device with weak Tx power even from long distances.

    AirMove*

    In legacy Wi-Fi handover, a device scans for other APs and connects to the appropriate AP when the AP signal detected by the device is below a certain threshold. This technology basically requires a long scan time and degrades service quality. Samsung AirMove uses LTE handover technology that allows the AP controller to determine the best timing and target AP for the handover. This way, people enjoy seamless service during voice calls and video, and a greater throughput that is double than what legacy Wi-Fi handover guarantees.

    AirEqualizer

    Samsung AP has a total of 15 antennas. Three antennas are used for monitoring and the remaining 12 provide optimized RF patterns, selecting a beam for each environment. As a result, dead zones are minimized, service coverage is extended, and the receiving sensitivity is 2 dB higher than competitors. This means that the antenna can accurately receive signals from a mobile device with weak Tx power even from long distances.

    Self-Organizing Network (SON

    Samsung’s Traffic Schedule technology ensures the most optimized Wi-Fi service by allocating equal airtime to multiple devices. Ideally suited for environments such as classrooms and lecture halls, this technology guarantees airtime fairness where multiple people need to simultaneously connect to the network. It also allows seamless service even in an environment with multiple devices with different traffic types, without compromising service quality. In addition, it can maximize the AP’s total cell throughput by more than 50% over competitor products, providing the best performance that adapts to the Wi-Fi connection specifications (11 a/b/g/n/ac) and signal intensity characteristics.

    Voice Aware Traffic Scheduling (VaTS)

    VaTS, a Samsung’s patented technology, efficiently sends voice frames to multiple devices using mobile communication traffic scheduling technology. This means that there is no voice quality degradation due to an increase of devices on concurrent calls. This technology enhances the concurrent call capacity and quality of voice service.

    Dedicated Security Monitoring Module

    Samsung Access Points combine the advantages of both overlay and time slice split configurations and implements a dedicated security RF monitoring chip embedded independently of the RF service chip for continuous realtime monitoring of data service. This maximizes the RF sensing performance of the infrastructure and reduces the need for additional security equipment.



    RESOURCES


    KniTec_Samsung_Enterprise_WiFi

    NEED A CUSTOM WI-FI SOLUTION?

    We are here to help. Industry-leading product engineering and manufacturing to improve wireless networks, Coverage, Capacity, Security, Protection and Power

    CHECK OUT THE BROCHURE ON CUSTOM WIFI SOLUTIONS

    Hotel Artificial Intelligence

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    Hotel Artificial Intelligence

    This hotel A.I. spotlight was recently featured on KTLA


    Technology is increasingly getting an upgrade at major hotels – we’re checking out a new virtual concierge system that lets you text message in your requests!



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    Relay – Delivery Robot



    Delighting Guests. Helping Staff. Boosting Revenue.


    Count on Relay to handle the time-consuming task of room deliveries quickly, safely, and reliably. Able to operate elevators and navigate crowds, Relay increases revenue and productivity while improving the guest experience. Ask about Relay hotel artificial intelligence.



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    Introducing Volara



    Volara is the expert in voice-automated hotel guest engagement.


    Volara is THE provider of custom voice-based solutions to the hospitality industry. Our proprietary software creates a hotel business tool atop the leading hardware and natural language processing platforms. Our proven best practices ensure high utilization rates and an optimal guest experience – ensuring your guests’ engagement is personal and remarkable. Volara hotel AI enables you to serve your guests more efficiently and subtly influence their behavior while leaving them with a warm feeling toward your brand. We offer our hospitality industry partners a full-service solution. You can rely on our expertise to provide a truly seamless and extraordinary guest experience!



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    Volara voice-automated hotel guest engagement

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    Introducing Volara



    Volara is the expert in voice-automated hotel guest engagement.


    Volara hotel guest engagement is THE provider of custom voice-based solutions to the hospitality industry. Our proprietary software creates a hotel business tool atop the leading hardware and natural language processing platforms. Our proven best practices ensure high utilization rates and an optimal guest experience – ensuring your guests’ engagement is personal and remarkable. This voice controlled speaker enables you to serve your guests more efficiently and subtly influence their behavior while leaving them with a warm feeling toward your brand. We offer our hospitality industry partners a full-service solution. You can rely on our expertise to provide a truly seamless and extraordinary guest experience!



    • Customized Software
    • Tailored Collateral
    • Analytics & Data
    • Branded Software
    • Set Up & Support
    • Administrative Tools



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      With Alexa for Hospitality, Marriott adds Amazon to the guest experience

      According to a recent article on HotelManagement.net, Amazon is coming to a Marriott guestroom near you.

      Nearly seven months after announcing Alexa for Business, Amazon has launched Alexa for Hospitality, a new program that provides hoteliers with an Amazon Echo to act as a voice-activated virtual concierge in each room.

      “Alexa for Hospitality is a set of tools that will let hotels build immersive experiences with Alexa right into the hotel context, the brand context and the guest stay,” said Amazon VP Daniel Rausch at a New York preview of the program’s functionality. The platform offers integrations with back-office systems, housekeeping, the concierge and front desk—all services that hotels are already offering, he said—and making them accessible through voice interaction.

      Over the last few months, Amazon quietly installed Alexa devices in a few hotels like the Wynn Las Vegas as part of a pilot program to gauge guest feedback, said Rausch. “It’s given us some data to know that we should lean in even more and double-down,” he said. According to Rausch, almost 90 percent of customers that have used an in-room Alexa rated it between “good” and “excellent” on feedback surveys, and more than 70 percent of guests said that when booking hotels in the future, they would choose Alexa-enabled rooms if they were available. The guest feedback was then used to develop the hospitality-specific program for a broader scale, and the updated platform is ready to roll out.

      READ THE FULL ARTICLE ON HOTELMANAGEMENT.NET

      Volara and Amazon Alexa’s collaboration

      According to a recent article on hospitalitytech.com, during the keynote address at AWS re:Invent, a learning conference hosted by Amazon Web Services for the global cloud computing community, Amazon’s Chief Technology Officer Werner Vogels examined the potential of Amazon Alexa in the enterprise and highlighted the measurable business impact that Volara’s Voice Hub for the Hospitality Industry is already having at hotels across the country.

      Volara has been collaborating with Amazon Web Services (AWS) over the past year to deploy and manage Amazon Echo Dot devices in hotels across the country. The devices leverage the just announced Alexa for Business and run Volara’s software – which enables local management of the voice-based interactions engaging guests and seamlessly integrates those interactions into the leading technologies operating in hotels today.

      Case Study – Thompson Hotels


      “Guests of Thompson Hotels are extremely tech savvy, and many of them have Alexa in their own homes. At Thompson Seattle we strive to provide a seamless technology experience for our guests when they travel and we are fortunate to be able to partner with a local company like Amazon. In addition to helping our guests be more efficient by using Volara-powered voice commands for concierge services and in-room controls, we are also enabling our guest services team to be more efficient,” noted Amanda Parsons, General Manager of Thompson Hotel Seattle. “Guests may now get quick answers to many of their questions – from the hotel’s WiFi password to the hours of our restaurant and rooftop bar – without having to pick up the phone, dial and wait for a response. In the meantime, our staff spends less time on the phone and more time with our guests, focused on personalizing and enhancing their stays.”

      Case Study – Alexis Hotel


      “Our experience at the Alexis hotel has been consistent with what Amazon’s CTO Werner Vogels described in his speech,” said Jenn Gile, Assistant General Manager of the Alexis Hotel by Kimpton in Seattle, Washington. “The staff time saved by the Volara-powered Amazon Echo Dot devices at the Alexis – which adds up to over 40 hours each month – has enabled our professional team to focus on higher value engagement with our guests – i.e, those interactions that require a distinctly human touch.”

      Volara – in collaboration with AWS – has put hotel services conveniently in front more than 400,000 guests. Volara is deployed today at hotels across the United States, including those under all of the major flags.

      READ THE FULL ARTICLE HERE

      The Westin Buffalo becomes first New York State hotel to install Amazon Echo devices in each of its guest rooms

      Global hospitality company Delaware North today announced the installation of Amazon Echo devices in each of the 116 guest rooms at the company-operated Westin Buffalo hotel.

      The Westin Buffalo, a luxury lifestyle hotel located within Delaware North’s global headquarters in Buffalo, N.Y., is the first hotel in New York State to deploy the guest-servicing Echo devices in each of its guest rooms, and just the 12th hotel in the United States to do so. The devices are managed by software developed by Volara, the leading provider of custom voice-based solutions to the hospitality industry.

      The Amazon Echo devices provide an easy, fun way for guests to request services, get recommendations, and generally engage with hotel staff and services without the hassle of picking up a telephone. Guests at The Westin Buffalo will be able to ask “Alexa” questions typically asked of a hotel concierge, valet, housekeeper or bellman. The interactions are integrated with existing hotel software and immediately communicated to staff.

      The Amazon Echo devices will also operate in tandem with “Chip,” the hotel’s fully-autonomous Relay robot butler, who works with hotel staff to deliver amenities and room service to guest rooms.

      READ THE FULL ARTICLE HERE

      CUSTOMIZED SOFTWARE

      Volara’s proprietary voice-based guest engagement software customized to your property. Work with our team to create custom responses to guest questions. Populate information about your hotel, recommendations and more. Create custom answers & information with recommendations and local information. Your Administrative Portal allows you to fully-manage the Volara software, enabling you to change answers in real-time. Write and record answers that reflect your property and its unique personality. Your staff can easily adjust the responses in real-time. Voice becomes an extension of your brand. Plus, it works with any natural language processing hardware and enables a consistent guest experience across a portfolio of different properties, each with unique requirements with respect to language, entertainment, and price.



      BRANDED HARDWARE

      Let KniTec help you choose the hardware that’s right for your property’s aesthetic, budget, and specific needs. Volara offers custom wraps to fit your existing decor. This sleek modern hardware fits seamlessly into any hotel room. Specially designed wraps will turn a functional device into a beautiful piece of art that is aesthetically consistent with your rooms. Volara has advance access to new hardware from the leading providers in bulk with short lead times. Brackets are available to supplement the devices. Potential for wall, ceiling and table mounts.



      SETUP & SUPPORT

      From the pre-launch phase through to solution optimization, we are right there with you. We ensure each device is connected and placed in accordance with best practices to ensure uptime, increase utilization, and deter misuse and loss. While our devices are easy-to-set up, we’ll never make you go it alone. Our technical team – in collaboration with your staff – will handle delivery, device placement in each guest room and connection to your management portal through the hotel’s wireless internet. No hard wiring is required. Regular improvements from the cloud ensure your software is always up-to-date as the technology evolves. Our team of experts will provide your staff training and resources to fully manage the deployment, but ongoing support is always available to address any questions.

      TAILORED COLLATERAL

      We work with you to create all the assets that you need to support your new Voice Engagement Solution. From front-desk hand outs to in-room collateral, we create beautiful, unobtrusive materials that incorporate proven best practices and make your brand shine. Choose the collateral options that make sense for your property – from rack cards and business cards to table tents and brochures. The beautiful design will make you want to showcase Volara. Plus, it is made with high quality materials, the finest paper and printing processes, all come together to exceed your brand standards.



      ADMINISTRATIVE TOOLS

      Your software is in your hands with the admin panel we provide. Your staff can easily adjust the software responses in real-time to account for changes in your information (like special events) or update daily deals. Your The sekf managing Admin Panel allows you to fully-manage the Volara software, enabling you to change answers in real-time. Create staff accounts with special permissions to allow editing of specific answers within the Volara app
      The Interaction Log allows you to monitor every interaction in real time, so you know what your guests are saying and can meet there every need.

      ANALYTICS & DATA

      Volara is a business tool that helps you better understand, engage and serve your guests. With additional insight about their interests, demands and changing needs you’ll have the data you need to make guest services decisions that will create loyalty and differentiate your property. We give you the most relevant metrics at a glance – actionable insights that allow your management team to make better decisions. Create custom reports for your departments that will help them better prepare for and meet guest demands. See how the questions being asked on your property compare to those being asked on properties across the globe.

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        TV/Phone/Internet

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        Content Services

        KniTec is a Certified Telecom Provider and is partnered with every major national carrier to offer Television, Voice and Internet Content Services.

        Television Services


        • DirecTV
          • COM200 Head End
          • DirecTV Residential Experience (DRE)
        • Cable TV from every major carrier at your location
        • LG Pro:Centric
        • Samsung REACH

        Data and Network Solutions


        • Ethernet Services
        • High Speed Internet
        • MPLS
        • Data T1
        • Cable Internet
        • SD-WAN
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        • IPsec & SSL VPN

        Voice Services


        • Business Lines
        • Local & Long Distance
        • Toll-Free
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        Advanced Voice Solutions


        • Cloud PBX
        • Unified Communications (UC)
        • Bonded Internet
        • SIP Trunking
        • SIP PRI
        • Digital Phone

        Partnered with the Top National Providers

        Knitec can offer every service available at your properties location:

        TeleAdapt

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        Mobile Device Streaming For Hotels Has Arrived



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          RoomCast is an “over-the-top” streaming solution that is simple to setup and will work along side your existing TV system. Guest’s private information is never exposed and personal area network ensures content streaming is contained to each guest room. Inquire about this innovative hotel streaming solution.

          Let Guests Stream Their Entertainment

          One press of the Roomcast dial brings up Roomcast on the TV, where guests will discover a private personal area network. After joining they can open any cast-enabled app and tap the Cast button to display their favorite content on the big screen. Everything is controlled from the guest’s phone or tablet, using the mobile apps they already know and love. They can even keep using their phone for other things without disrupting what’s playing.



          Compatible Devices

          TeleAdapt RoomCast is compatible with the devices that guests travel with including iOS and Android phone, tablets and laptops running the Chrome browser.





          DOWNLOAD A ROOMCAST BROCHURE

          HOW IT WORKS



          Simple For Guests

          One press of the RoomCast dial brings up RoomCast on the TV, where guests will discover a private personal area network. After joining they can open any cast-enabled app and tap the Cast button to display their favorite content on the big screen. Everything is controlled from the guest’s phone or tablet, using the mobile apps they already know and love. They can even keep using their phone for other things without disrupting what’s playing.



          Simple For Hotels

          TeleAdapt RoomCast is an “over-the-top” streaming solution that is simple to setup and will work along side your existing TV system. Guest’s private information is never exposed and personal area network ensures content streaming is contained to each guest room. And yes, it works on both Android and iOS devices. It couldn’t be simpler: join the room network, launch your favorite cast-enabled app and cast



          SEE THE LATEST PRESS ON ROOMCAST

          “It’s a simple, safe and secure way for guests to stream their favorite content right to their televisions. It’s the future of in-room entertainment, now.”

          Sarah Downing, Vice President, Global Guest Initiatives, Aloft Hotel on Aloft’s Introduction of Groundbreaking New In-Room Streaming Services’

          The Smart Solution for Hotels & Guests



          Features RoomCast Streaming
          Consoles          		 Smart TV
          Enabled Apps          		 RoomCast Advantage
          Easy Guest Account Access Yes ‒ ‒ With RoomCast guests simply use their own apps and accounts without needing to log in.

          With Streaming Consoles and Smart TV’s guests need to log in with an on-screen keyboard and remote control.
          Guest’s Account Security Yes ‒ ‒ With RoomCast guests never need to share or input their accounts username or passwords.

          With Streaming Consoles and Smart TV’s guest’s username and passwords may be vulnerable and need to be cleared.
          Apps & Supported Devices Yes ‒ ‒ RoomCast supports 1000+ apps and works with iOS, Android and laptops with Chrome browser.

          Streaming Consoles and Smart TV’s are limited to select apps and are not compatible with guests smartphones, tablets or laptops.
          Simple Wi-Fi Setup Yes ‒ ‒ RoomCast creates a unique Personal Area Network (PAN) for each room.

          Streaming Consoles and Smart TV’s require changes to the hotels existing open Wi-Fi or a proprietary app or pairing method for setup.
          Works with Existing Equipment Yes ‒ ‒ RoomCast works with your existing equipment.

          Streaming Consoles and Smart TV’s likely require new hardware, contracts and/or head end equipment.

          INSTALLATION


          A Simple Add-On

          RoomCast is an “over-the-top” streaming solution that works along with any existing in-room TV or video system. The solution works without head-end equipment; simply connect a RoomCast box to the TV and set the RoomCast controller on the nightstand. The RoomCast box connects to the TV (HDMI), to the Internet (Ethernet) and to power and then hides securely out of site. RoomCast includes an 802.11 wireless access point which is activated on demand, generating a unique WPA passcode. The Chromecast inside the RoomCast box is preconfigured and immediately discoverable upon joining the personal area network for simple plug and play installation.



          DOWNLOAD A ROOMCAST BROCHURE


          The Solution Includes:

            • RoomCast Set-Top Box
                • Mounts under or behind desk, or behind TV
            • RoomCast Dial
                • Place at the nightstand, the desk, or next to the TV
            • Hotels’ Existing TV
                • Tap on the dial to discover RoomCast
            • Guests’ Mobile Device
                • Smartphones including iPhone and Android, tablets and laptops with Chrome browser

          Services

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          Electronics

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          ELECTRONICS

          Specifically designed for convenience

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