Should you purchase Smart TVs for your guest rooms?
The rise of smart televisions in hotel rooms has been a controversial topic for many hoteliers. These sophisticated TVs offer guests a range of features, from streaming services to interactive apps. But are commercial smart TVs worth it? Here, we take a look at the pros and cons of hotel guest-room smart TVs.
- Convenience: Smart TVs offer hotel guests an unprecedented level of convenience. Instead of relying on the limited selection of cable TV channels, guests can access their favorite streaming services and apps with the touch of a button.
- Improved guest experience: Smart TVs can enhance the guest experience by providing access to a wide range of services and features. Guests can use the TV to access room service menus, order in-room dining, or even book spa services.
- Increased connectivity: Smart TVs are also a great way to stay connected. Guests can use the TV to access social media, check their emails, and even make video calls. This is especially beneficial for business travelers, who need to stay in touch with their teams back home.
- Cost: Smart TVs historically have come with a hefty price tag. This can add to the cost of the guest room, making it difficult for some hotels to offer competitive rates.
- Privacy issues: Smart TVs can also raise concerns about privacy. Many of these TVs are connected to the internet and temporarily store personal information, such as browsing history and search queries.
- Outdated technology: Smart TVs also tend to be quickly outdated. As technology advances, the features and services available on these TVs become outdated. This can leave guests - and hoteliers - feeling frustrated, as they are unable to access the latest services.
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