While often overlooked, small appliances play a vital role in shaping the guest experience. By investing in high-quality, functional, and convenient appliances, you can enhance guest comfort, cater to diverse needs, and ultimately improve customer satisfaction and loyalty.
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FAQs
We offer a comprehensive range of hotel appliances, including but not limited to mini-fridges, full-size refrigerators, microwaves, ranges, cooktops, ovens, over-the-range hoods, microwave/fridge combo units, PTAC, clocks/chargers, and even freestanding kitchenettes.We work with top manufacturers to offer custom in-room solutions and cater to various hotel types, from boutique hotels to large resorts.
We offer, GE (General Electric), LG, Danby, Whirlpool, Absocold, Avanti, Frigidaire, Magic Chef, Oster, Samsung, Kenyon, Broan, Norpol, Nexus, Nonstop, Midea, Innovative, Summit, Amana, IslandAire and so many more.
The answer depends on which appliance(s). Some like Nonstop and Innovate do allow for customizations with your property branding and colors. Contact your sales rep to find out more.
Yes, we offer competitive bulk pricing and volume discounts for large orders. Please contact our sales team directly for a customized quote based on your specific needs and order size.
Absolutely. All our hotel appliances are sourced from the most trusted and reputable manufacturers and are rigorously tested to meet or exceed industry safety standards and regulations, including UL, ETL, and ADA compliance where applicable.
Yes, you can find the most popular appliance products here on our website, or contact us to request a catalog.
We prioritize sustainability and offer a wide selection of ENERGY STAR® certified and other energy-efficient hotel appliances to help you reduce operational costs and your environmental footprint.
In some cases, sample requests can be accommodated for qualified businesses. Please reach out to our sales team to discuss your specific needs.
You can place an order directly by contacting our sales team via phone or email, or by submitting a request for quote (RFQ) through our website.
We accept various payment methods, including major credit cards, bank transfers (ACH/wire), and in some cases, net terms for approved accounts. Please discuss your preferred payment method with our sales representative.
Yes, once your order is confirmed, we will update you with progress every step of the way, including shipping and tracking. You can also call your sales rep for real-time updates.
Lead times vary depending on the product availability, order size, and shipping destination. Our sales team will provide an estimated delivery timeframe at the time of your quote or order confirmation.
Order modifications or cancellations may be possible within a limited timeframe after placement. Please contact our customer service team immediately if you need to make changes to your order.
We ship nationwide across the United States.
Shipping costs are calculated based on the order size, weight, destination, and selected shipping method. We strive to offer competitive shipping rates and can provide a detailed quote before ordering.
Yes, expedited shipping options are available for an additional fee. Please discuss your urgent delivery needs with our sales team.
In the rare event of damaged goods, please notify us within 5 days of delivery and fill out the form on our returns portal here on our website. You will be asked to provide photos of the damage, either of the box(s) or the units. We will work quickly and directly with the manufacturer to resolve the issue on your behalf.
All the hotel appliances we offer come with the manufacturer's warranty. Warranty periods and terms vary by product and manufacturer. Specific warranty details are available on each product page or upon request.
Yes, we offer installation. Please inquire with our sales team.
For technical support or troubleshooting, please refer to the product manual or contact the manufacturer directly. Our customer service team can also assist you with connecting to the appropriate support channels.
Our return policy is designed to be fair and transparent. Please contact our customer service team for detailed information on eligible returns and procedures.