LG Pro:Centric Stay

Elevate your short-term rental business and impress every guest with the power of LG Pro:Centric Stay. This innovative, cloud-based platform is specifically designed to meet the unique demands of property managers, transforming the in-property TV experience into a dynamic hub for guest communication, promotion, and revenue generation.

The Challenge of Modern Guest Communication

Managing a portfolio of short-term rentals, vacation homes, or corporate housing is a complex task. So how do you effectively communicate property rules, local recommendations, and important updates without relying on outdated welcome books or endless text messages?

LG Pro:Centric Stay is the solution.

It’s a web-based, central management system that allows you to control and customize the in-room TVs across all your properties. This technology elevates the guest experience, streamlines your operations, and helps you build a stronger brand.

Key Features and Benefits for Your Business

Branded and Personalized Guest Experience

First impressions are everything. With Pro:Centric Stay, you can:

• Create a digital welcome guide: Greet guests by name with a personalized message and display your property's logo and branding on a custom, professional interface.

• Build brand loyalty: Strengthen your brand recognition by displaying your company information and website, encouraging direct re-bookings and bypassing expensive OTA fees.

• Provide "insider" information: Curate a digital guidebook with your personal recommendations for local restaurants, activities, and hidden gems.

Streamlined Communication and Operations

Say goodbye to outdated welcome binders and endless phone calls. Pro:Centric Stay makes communication simple and efficient:

• Communicate essential information: Use the TV to display property guidelines, Wi-Fi passwords, and instructional videos for appliances.

• Send timely messages: Remotely push important reminders to your guests, such as check-out procedures, trash day, weather alerts, or information about a maintenance visit.

• Remote Management: Manage all your TVs from a single, cloud-based dashboard. This allows you to remotely update content, change settings, and even push firmware updates, saving you valuable time and resources.

New Revenue Opportunities

Pro:Centric Stay is more than a communication tool; it’s a revenue generator:

• Service Upsells: Easily promote and sell services like late check-outs, mid-stay cleanings, or extended stays directly on the TV screen.

• Third-Party Partnerships: Partner with local businesses—restaurants, tour operators, or car rental services—and earn commission or advertising revenue by promoting them on your TV portal.

Secure and Hassle-Free Entertainment

Guests want to relax and enjoy their own content. Pro:Centric Stay delivers a premium entertainment experience with a focus on security:

• Secure Streaming: Guests can access their favorite apps like Netflix or YouTube, with the peace of mind that their login credentials are automatically cleared upon check-out, ensuring their data privacy.

• No Extra Hardware: The Pro:Centric platform is seamlessly integrated into LG's commercial hospitality TVs, so there’s no need for additional set-top boxes, reducing hardware costs and clutter.

Partner with Knitec to Unlock Your Potential

Ready to transform your short-term rentals and provide an unforgettable guest experience? At Knitec, we are experts in LG Pro:Centric Stay and offer full-service support, from initial consultation to seamless installation and ongoing content management.

Contact us today for a free consultation and see how LG Pro:Centric Stay can revolutionize your business.